Privacy Policy

1. Information We Collect

1.1 Personal Data

We may collect the following personal information when you create an account, subscribe to a plan, or contact us:

• Name – used to personalize your experience and communicate with you.
• Email address – used for account login, important service updates, billing notifications, and support.
• Account information – such as username, password (stored in hashed form), and security-related settings.
• Payment & subscription information – limited billing details needed to process your subscription or purchases. We do not store full payment card numbers on our servers. Payments are processed securely by trusted third-party payment providers and billing platforms.

1.2 Content & Usage Data

Because ArtShifted provides AI image and video tools, we may collect:

• Prompts and settings you enter (text prompts, model options, configuration).
• Metadata about generated content, such as timestamps, model used, duration, and resource usage.
• Log and usage information, such as when you sign in, what features you use, and performance metrics.

We use this information to provide the Service, improve quality, prevent abuse, and help you view your history and usage.

1.3 Non-Personal Data

We may use cookies and similar technologies to collect non-personal information, such as:

• IP address
• Browser type and version
• Device information
• Approximate location (based on IP)
• Pages viewed and navigation patterns

This information helps us maintain security and prevent abuse, understand how users interact with our Service, and improve performance, UI/UX, and features.

1.4 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website and app.

Types of cookies we may use:

• Session cookies – temporary cookies that expire when you close your browser. Used to maintain your login session and authentication state.
• Persistent cookies – remain on your device until they expire or you delete them. Used to remember your preferences, theme (light/dark), and login state where applicable.

We use cookies for purposes such as authentication and security, keeping you signed in, remembering your preferences and settings, and analyzing usage to improve our Service.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to sign in or use some features of ArtShifted.

1.5 Analytics and Third-Party Services

We may use analytics tools such as Google Analytics or similar services to understand how users interact with ArtShifted.

These services may collect information such as:

• Pages visited
• Time spent on pages
• Browser and device type
• Referring pages and exit pages
• Your IP address (which may be anonymized, depending on configuration)

Analytics providers use this information to evaluate your use of the Website, compile aggregated reports on website activity, and provide other services related to internet usage and performance.

You can prevent Google Analytics from collecting data by disabling cookies in your browser or using the official opt-out add-on: https://tools.google.com/dlpage/gaoptout

2. How We Use Your Information

We use the information we collect for purposes including:

• Providing and operating the Service (AI image & video generation, editing tools, account features).
• Processing orders and subscriptions, including billing, renewals, and refunds where applicable.
• Maintaining your account, including authentication, security, and preferences.
• Sending important communications, such as security notices, billing emails, and service updates.
• Customer support, including responding to inquiries and troubleshooting issues.
• Improving ArtShifted, including analyzing usage, optimizing performance, and developing new features.
• Preventing abuse, fraud, and misuse, and ensuring compliance with our Terms of Use.
• Legal and compliance purposes, where required by applicable law.

We do not use your prompts or generated content for public marketing or to train publicly accessible models in a way that would personally identify you, unless required by law or explicitly stated otherwise.

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following situations:

• Service providers – with third-party vendors that help us operate ArtShifted (e.g., hosting providers, analytics providers, billing and payment processors). These providers are authorized to use your information only as necessary to provide services to us.
• Legal requirements – when we believe in good faith that disclosure is required by law, regulation, legal process, or government request.
• Business transfers – in connection with a merger, acquisition, or sale of all or part of our assets, your data may be transferred as part of that transaction, subject to appropriate confidentiality protections.

4. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal data for as long as it is reasonably necessary to:

• Provide and maintain your account and the Service
• Comply with our legal obligations
• Resolve disputes and enforce agreements

You may request deletion of your account and related personal data, subject to any legal or legitimate business reasons that require us to retain certain information for a longer period.

6. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing
• Export or receive a copy of your data in a portable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details in the Contact Information section below. We may ask you to verify your identity before responding to your request.

You can also manage cookie preferences in your browser and unsubscribe from marketing emails using the "unsubscribe" link in those emails (we may still send you essential service or billing emails).

7. Children's Privacy

ArtShifted is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can take appropriate steps to remove the information and close any related accounts.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational and technical changes.

When we make changes, we will update the "Last Updated" date at the top of this page. In case of significant changes, we may provide additional notice (for example, via email or a notice within the app).

Your continued use of ArtShifted after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

9. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you can contact us via:

• Email: help@artshifted.com
• Contact Form: please use the form on our Contact page at https://artshifted.com/contact

By using ArtShifted, you consent to the terms of this Privacy Policy.